Ever picked up a product, excited to get it home, only to find out that when you open the box and put it to its intended task for the first time it just falls apart? Or called in to get technical support and you pretty much just get a set of read out responses rather than the assistance of people who are actually knowledgeable in their subject? These terrible experiences just enhance the absolute necessity of quality in every aspect of business.
History of World Quality Day
Quality Day was established in 2008 at the Imarsat Conference Centre to create a place and time to discuss techniques of innovation, inspiration, and creative ideas. With Quality serving as a fundamental part of the GDP of first world economies, striving to improve customer satisfaction while finding ways to reduce the cost involved with increasing quality have been an essential part of business strategy.
The time of being able to foist off a substandard product to customers has passed, and with the increased communication among customers has come the return of a demand for high quality lasting products. Quality is primarily increased through collaboration, innovation, and working to improve the output quality at every level of business and manufacturing.
How to Celebrate World Quality Day
Celebrating World Quality Day is best done by working together with your corporate leaders to create a plan for improving quality in your business. Whether it’s working on improving the efficiency of your system to create more time to focus on the growth of quality within your business.
You can also organize with the official celebration of the day by focusing on the topic of that years “World Quality Day”. In 2012 the theme was Delivering a Competitive Advantage, while in 2014 it was “building a quality world together”. Working with the organized events will lead to you being able to collaborate with companies all over the world to bring a better level of quality to your business.